Assistant Store Manager

PetPeople

Pittsburgh (Allegheny County)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Associate discount

Job summary

A local pet retail supply store is seeking an Assistant Store Manager in Pittsburgh. The role involves engaging customers, supporting store operations, and managing a team of pet enthusiasts. Ideal candidates will have retail management experience and a passion for pets. The company offers a competitive salary and benefits including health insurance and retirement plans.

Qualifications

A love for pets and interest in animal nutrition.
Strong leadership skills and customer service focus.
Ability to move merchandise up to 50lbs frequently.
Minimum of 1 year experience in retail management required.

Responsibilities

Engage customers and build relationships.
Support store operations to achieve performance objectives.
Onboard and train a team of associates.
Ensure compliance with all company policies.

Skills

Customer relationship building

Leadership skills

Communication skills

Problem-solving skills

Retail management experience

Job description

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At PetPeople, we are passionate about high quality, natural, wholesome, and nutritious pet foods and treats. We are the go-to local pet retail supply store for our communities. We believe these products improve the health and well‑being of our pets. We educate our customers on the benefits of our products and deliver an experience that builds long‑term relationships.

The Assistant Store Manager is a champion of PetPeople’s Mission to be the neighborhood place for natural foods and quality supplies for dogs and cats; engaging customers through sharing ideas and providing solutions. A successful Assistant Store Manager:

Role models the PetPeople Experience through building enduring customer relationships.
Supports all aspects of store operations along with the Store Manager to achieve performance objectives established for the store in areas of customer engagement, driving sales, productivity, presentation, payroll, inventory, etc.
Seeks out and builds community partnerships with animal welfare groups and related business partners.
Accurately updates and completes paperwork, reporting and POS transactions.
Assists in identifying, interviewing and selecting talent.
Works with Store Manager to onboard, train, coach/develop, manage and motivate a team of pet enthusiasts (6-8 associates) in building customer relationships, sales, store operations, merchandising.
Maintains continuous and open communication with the Store Manager on all aspects of the store operations.
Ensures compliance with all company policies, procedures and directives.
Celebrates successes.
Loves what you do!

You must have:

A love of pets and a genuine interest in animal nutrition and welfare.
A strong focus on building customer relationships through excellent customer service.
Energy, enthusiasm and strong leadership skills to drive results.
Ability to act with honesty, integrity, fairness and mutual respect.
Foster an environment of collaboration, responsibility and accountability.
Ability to multi-task and work in a fast paced, multiple priority environment.
Ability to move merchandise up to 50lbs frequently.
Communication and problem solving skills.
A minimum of 1 years of experience in retail management (pet industry a plus) required.

We offer a competitive compensation and benefits package that includes medical, dental, vision, disability and life insurance, company matched retirement savings plan, paid time off, and a great associate discount.