Assistant Store Manager

PetPeople; Pittsburgh (Allegheny County); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Company-matched retirement savings plan

Paid time off

Associate discount

Job summary

A local pet retail supply store in Pittsburgh is seeking an Assistant Store Manager to enhance customer relationships and support store operations. The ideal candidate loves pets and possesses strong leadership skills. Responsibilities include team management, community outreach, and ensuring compliance with company standards. Offered salary range is $80,000.00-$110,000.00 with a competitive benefits package including medical and retirement plan.

Qualifications

• Minimum 1 year of experience in retail management.
• Ability to move merchandise up to 50lbs frequently.
• Strong focus on building customer relationships.

Responsibilities

• Model customer relationships and support store operations.
• Manage and motivate a team of 6-8 associates.
• Ensure compliance with company policies and celebrate successes.

Skills

Customer service

Retail management

Communication

Problem solving

Leadership

Job description

Join to apply for the Assistant Store Manager role at PetPeople

At PetPeople, we are passionate about high quality, natural, wholesome, and nutritious pet foods and treats. We are the go‑to local pet retail supply store for our communities. We believe these products improve the health and well‑being of our pets. We educate our customers on the benefits of our products and deliver an experience that builds long‑term relationships.

Assistant Store Manager responsibilities include:

• Role models the PetPeople Experience through building enduring customer relationships.
• Supports all aspects of store operations along with the Store Manager to achieve performance objectives established for the store in areas of customer engagement, driving sales, productivity, presentation, payroll, inventory, etc.
• Seeks out and builds community partnerships with animal welfare groups and related business partners.
• Accurately updates and completes paperwork, reporting and POS transactions.
• Assists in identifying, interviewing and selecting talent.
• Works with Store Manager to onboard, train, coach/develop, manage and motivate a team of pet enthusiasts (6-8 associates) in building customer relationships, sales, store operations, merchandising.
• Maintains continuous and open communication with the Store Manager on all aspects of the store operations.
• Ensures compliance with all company policies, procedures and directives.
• Celebrates successes.
• Loves what you do!

Qualifications:

• A love of pets and a genuine interest in animal nutrition and welfare.
• A strong focus on building customer relationships through excellent customer service.
• Energy, enthusiasm and strong leadership skills to drive results.
• Ability to act with honesty, integrity, fairness and mutual respect.
• Foster an environment of collaboration, responsibility and accountability.Ability to multi‑task and work in a fast paced, multiple priority environment.
• Ability to move merchandise up to 50lbs. frequently.
• Communication and problem solving skills.
• A minimum of 1 years of experience in retail management (pet industry a plus) required.

We offer a competitive compensation and benefits package that includes medical, dental, vision, disability and life insurance, company‑matched retirement savings plan, paid time off, and a great associate discount.

Pittsburgh, PA • $80,000.00-$110,000.00

Referrals increase your chances of interviewing at PetPeople by 2x.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development
• Retail