Assistant Store Manager FT

Lids; Eden Prairie (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading retail company seeks an energetic Store Associate who will be responsible for generating sales and providing outstanding customer service. Primary duties include managing store inventory, supervising associates, and ensuring compliance with company policies. The ideal candidate will have strong interpersonal skills, a high school diploma, and relevant experience.

Qualifications

• At least one year of relevant experience.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds and work independently.

Responsibilities

• Generate sales by providing excellent customer service.
• Manage store associates through training programs and scheduling.
• Control inventory and protect company assets.

Skills

Customer Service

Sales Generation

Communication

Inventory Management

Leadership

Education

High School Diploma or Equivalent

Job description

General Description

Generate sales by providing excellent customer service and meeting or exceeding company objectives in all individual statistics. Provide consistent, documented appraisals of sales performance, offering feedback on strengths and opportunities while aligning with company goals. Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness. Maintain a professional appearance consistent with the company dress code.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets within LIDS retail policies.
• Assist in preparing store work schedules that ensure proper coverage and align with wage control policies.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Perform timely and consistent product counts.
• Maintain proper documentation and record-keeping in accordance with policies and legal requirements.
• Open and close the store as required, following procedures outlined in the Operations P&P Manual.

Additional Principal Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty for scheduling issues, customer complaints, etc., in the absence of the Store Manager.
• Manage store associates through training programs, goal setting, and follow-up in the absence of the Store Manager.
• Administer disciplinary actions, including verbal and written warnings, when necessary.
• Handle store staffing and scheduling, including calling in associates during unexpected peaks.
• Participate in training programs, set goals, and follow up regularly.
• Assist in recruiting and training store personnel on operations and procedures.
• Ensure compliance with company policies, including inventory, funds, and property security.
• Perform subordinate tasks as needed.
• Communicate effectively with employees at all levels.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Proven ability to generate sales results while minimizing losses.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work independently.

Education: High School Graduate or Equivalent

Reports To: [Position not specified]