Assistant Store Manager: Fast-Track to Co-Manager

Journeys; Natick (MA); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Excellent benefits

Employee discount

Commission and bonus potential

Job summary

Journeys is seeking a Store Manager in training-oriented leadership to drive sales, recruit and develop a high-performing team, and safeguard company assets. The role emphasizes coaching, policy enforcement, and delivering a fun, full-service customer experience.

Ideal candidates bring 6‑12 months of retail sales experience and a desire to advance. The position requires 45 hours per week and availability for nights/weekends, with the chance to grow within a nationwide teen lifestyle retailer

Qualifications

• Prior retail management experience preferred.
• 6-12 months retail sales experience.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn.
• Completion of all training programs leading up to Co-Manager position or equivalent training.
• Ability to work 45 hours per week.
• Ability to work night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Stand for long periods of time.
• Must be at least 18 years of age.
• Age requirements for full-time employment may vary based on state

Responsibilities

• Meet and exceed store and personal sales goals.
• Assist in recruiting and hiring of high caliber employees.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing policies.
• Ensure that all company initiatives are properly implemented and to the standard of company direction.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations.
• Supervise and manage Loss Prevention practices.
• Effectively communicate store needs to management.
• Resolve customer issues effectively.
• Provide a fun, full service experience to all customers.
• Complete bank deposits.
• Understand Journeys culture and demonstrate it to the team.

Skills

Retail management experience

Customer service

Team supervision

Job description

Journeys is seeking a Store Manager in training-oriented leadership to drive sales, recruit and develop a high-performing team, and safeguard company assets. The role emphasizes coaching, policy enforcement, and delivering a fun, full-service customer experience.

Ideal candidates bring 6‑12 months of retail sales experience and a desire to advance. The position requires 45 hours per week and availability for nights/weekends, with the chance to grow within a nationwide teen lifestyle retailer