Assistant Store Manager — Fast-Paced Retail & Fulfillment

Liquidity Services, Inc.; Columbus (OH); On-site; USD 59,000 - 74,000; Full time

Job summary

Liquidity Services, Inc. is seeking an Assistant Store Manager for Retail Rush in Columbus, OH.

You will support the Retail Store Manager in day-to-day storefront operations, oversee inventory flow from online auctions to in-store pickups, and ensure a high standard of customer service and accuracy. You will supervise a team, coach 1–2 Team Leads and 20+ Warehouse Specialists, and help implement processes that improve efficiency, accuracy, and customer satisfaction while maintaining a safe,

Qualifications

• High school diploma or equivalent is required.
• Minimum of 3 years of management experience in retail, logistics, e-commerce operations, or a related customer-facing environment.
• Experience working in a fast-paced, customer-facing retail or operational environment required.

Responsibilities

• Assist in managing daily storefront operations, including customer pickups, product staging, order flow, and overall customer experience.
• Supervise, train, coach, and motivate associates to ensure efficient, friendly, accurate, and professional service.
• Coordinate with the online auction team to support seamless order fulfillment, inventory control, and timely customer pickups.
• Handle escalated customer issues and resolve conflicts professionally, escalating matters to the Retail Store Manager as appropriate.
• Maintain a clean, organized, safe, and secure storefront aligned with company standards and operational expectations.
• Support scheduling and staffing plans to ensure optimal coverage during high-volume pickup periods and changing business needs.
• Identify opportunities for process improvement and assist with implementing best practices that improve efficiency, accuracy, and customer satisfaction.

Skills

Leadership

Coaching

Communication

Organization

POS systems

Inventory software

Problem solving

Education

High school diploma

Tools

POS systems

Online order platforms

Inventory software

Job description

Liquidity Services, Inc. is seeking an Assistant Store Manager for Retail Rush in Columbus, OH.

You will support the Retail Store Manager in day-to-day storefront operations, oversee inventory flow from online auctions to in-store pickups, and ensure a high standard of customer service and accuracy. You will supervise a team, coach 1–2 Team Leads and 20+ Warehouse Specialists, and help implement processes that improve efficiency, accuracy, and customer satisfaction while maintaining a safe,