Assistant Manager, Fashion Retail & Community Lead

Madewell; Brookline (MA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded product

401(k) plan with company matching

Medical and prescription coverage

PTO including holidays

Dental, vision, and life insurance

Entertainment, travel, fitness, and m-

Job summary

Madewell, Brookline, MA is seeking an Assistant Manager to join the leadership team and drive profitability through strong customer connections and brand loyalty. You will coach the sales team and collaborate with leadership to adapt strategies for business success and seamless operational support.

We’re looking for 1–2 years of retail management experience, a passion for the brand, and flexibility to work nights, weekends, and holidays.

Qualifications

• 1–2 years retail management experience.
• Passionately support brand, customers, and teams.
• Stay updated on fashion trends and industry developments.

Responsibilities

• Support Store Director to drive profitability through brand connections.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist in recruiting, training, and development when needed.
• Foster a collaborative environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions to boost authentic customer connections.
• Engage the community and build loyalty through events.
• Step into various roles on the sales floor when required.

Skills

Retail management

Leadership

Customer service

Team coaching

Job description

Madewell, Brookline, MA is seeking an Assistant Manager to join the leadership team and drive profitability through strong customer connections and brand loyalty. You will coach the sales team and collaborate with leadership to adapt strategies for business success and seamless operational support.

We’re looking for 1–2 years of retail management experience, a passion for the brand, and flexibility to work nights, weekends, and holidays.