Assistant Store Manager - Fashion & Omni-Channel Lead

Tapestry, Inc.; Orlando (FL); On-site; USD 25,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade is seeking a Store Leader to drive a client-focused, high-energy shopping environment and oversee omni-channel selling with strong clienteling and loyalty programs. The role emphasizes brand standards, data-driven decisions, and team development across sales channels.

You will recruit, coach, and lead store teams, analyze performance metrics, and collaborate with corporate partners to optimize strategies while maintaining exceptional store operations and compliance.

Qualifications

• 2+ years retail management experience in fashion/lifestyle or comparable environment.
• Strong leadership, communication, and organizational skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
• Ability to analyze selling reports, identify trends, and react quickly.
• Strong English language proficiency.

Responsibilities

• Model Kate Spade service behaviors and lead a client-focused environment.
• Drive omni-channel and virtual selling; maintain client books and loyalty programs.
• Lead the team to personalize experiences and resolve customer issues.
• Lead customer data capture to support marketing and repeat business.
• Recruit, onboard, and develop diverse talent; coach underperformance.
• Set goals and review KPIs; coach to results.
• Act as Store Leader in their absence; foster inclusive culture.
• Oversee opening/closing procedures, cash handling, and facility security.
• Manage schedules and payroll budgets; adjust staffing.
• Ensure compliance with policies, safety, and loss prevention.
• Manage live stream shopping sessions and leverage social media trends to drive engagement.

Skills

Courage

Creativity

Customer Focus

Dealing with Ambiguity

Drive for Results

Interpersonal Savvy

Learning on the Fly

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Retail systems

Job description

Kate Spade is seeking a Store Leader to drive a client-focused, high-energy shopping environment and oversee omni-channel selling with strong clienteling and loyalty programs. The role emphasizes brand standards, data-driven decisions, and team development across sales channels.

You will recruit, coach, and lead store teams, analyze performance metrics, and collaborate with corporate partners to optimize strategies while maintaining exceptional store operations and compliance.