Assistant Store Manager - Fashion & Guest Experience

White House | Black Market, Inc.; Springfield (VA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Job summary

White House | Black Market, Inc. is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a seamless customer experience at our Springfield, VA store.

You will coach associates, drive sales, manage inventory, uphold brand standards, and build community connections through in-store events and philanthropy. Flexibility to work nights, weekends, and holidays is required, with a focus on creating memorable, personalized service.

Qualifications

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability — nights, weekends, and holidays.
• Ability to bend, reach, stretch for products and maneuver on the sales floor, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the store's financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead on the sales floor with product knowledge and omni-channel approach.

Skills

Retail management

Team leadership

Customer service

Communication

Flexibility

Physical stamina

Job description

White House | Black Market, Inc. is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a seamless customer experience at our Springfield, VA store.

You will coach associates, drive sales, manage inventory, uphold brand standards, and build community connections through in-store events and philanthropy. Flexibility to work nights, weekends, and holidays is required, with a focus on creating memorable, personalized service.