Fashion Sales Associate — Customer Experience Pro

White House | Black Market, Inc.; Springfield (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical/dental/vision insurance

401(k) plan

Discounts on merchandise

Professional development

Community partnerships

Job summary

White House | Black Market, Inc. is seeking a Sales Associate in Springfield, MO. You will welcome customers in a hospitable environment, share product knowledge, and deliver personalized service to build connections.

Join a team focused on merchandising, inventory replenishment, and a seamless omnichannel experience. You’ll educate customers on loyalty programs, support store performance, and contribute to a positive, collaborative work culture.

Qualifications

• Passion for fashion and empowering confidence.
• Flexible availability including nights, weekends and holidays.
• Team player with initiative and ownership.
• Able to learn new processes and tools quickly.
• Strong interpersonal and communications skills.
• Minimum age: 16 for MO and listed states; 18 otherwise.
• Able to bend, reach, and lift up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate authentic conversations to understand needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs benefits.
• Contribute to store performance by meeting personal goals.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment per brand standards.
• Foster teamwork and collaboration to support the store.

Skills

Customer service

Communication

Team player

Ownership

Adaptability

Tools

POS system

Merchandising tools

Job description

White House | Black Market, Inc. is seeking a Sales Associate in Springfield, MO. You will welcome customers in a hospitable environment, share product knowledge, and deliver personalized service to build connections.

Join a team focused on merchandising, inventory replenishment, and a seamless omnichannel experience. You’ll educate customers on loyalty programs, support store performance, and contribute to a positive, collaborative work culture.