Assistant Store Manager - Elevate Customer Service & Sales

JD Sports NA; Mount Hope (WV); On-site; USD 15,000 - 22,000; Full time

Job summary

The Assistant Manager at Hibbett I City Gear Mount Hope, WV, supports the Store Manager in daily operations and administrative duties, ensuring outstanding service and appropriate merchandising. The role covers supervision in the Store Manager's absence and requires knowledge across product areas.

Candidates should have retail experience with 1-3 years of customer service, excellent communication, and a proactive, detail-oriented approach to help meet store goals and profitability.

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on tasks.
• Strong attention to detail with multitasking.

Responsibilities

• Assist the Store Manager in controlling assets of the store.
• Develop action plans for selling, restocking, merchandising, ordering and scheduling.
• Take responsibility in the Store Manager's absence.
• Participate in recruiting, training, and evaluation of staff.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales statistics and expenses to ensure profitability.
• Direct staff to meet department standards and inventory control.

Skills

Retail experience

Customer service

Interpersonal skills

Communication

Teamwork

Job description

The Assistant Manager at Hibbett I City Gear Mount Hope, WV, supports the Store Manager in daily operations and administrative duties, ensuring outstanding service and appropriate merchandising. The role covers supervision in the Store Manager's absence and requires knowledge across product areas.

Candidates should have retail experience with 1-3 years of customer service, excellent communication, and a proactive, detail-oriented approach to help meet store goals and profitability.