Assistant Store Manager: Elevate Customer Experience

Community Choice Financial Family of Brands; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive new hire training program

Educational Reimbursement Program

401(k) Retirement plan with company match

Diverse Culture and Inclusive Environment

Paid Time Off (12 days per year)

Job summary

Community Choice Financial Family of Brands is seeking an Assistant Store Manager in Phoenix, Arizona. The role emphasizes exceptional customer service and leadership development, assisting in store operations and training. Candidates should possess at least a high school diploma and relevant customer service experience. A valid driver’s license and personal vehicle are required. Comprehensive training and benefits including medical plans and a 401(k) match are provided.

The position fully supports compliance with company policies and local regulations while offering performance-based career advancement opportunities.

Qualifications

• High School Diploma or equivalent required.
• At least 3 months of supervisory or leadership experience.
• Minimum one year experience in customer service, sales, or retail.
• Valid driver's license and personal vehicle required.

Responsibilities

• Provide exceptional customer experience throughout the loan or pawn process.
• Assist management with account and recovery processes.
• Develop customer relationships to maintain store profitability.
• Monitor and maintain internal store appearance and cleanliness.

Skills

Customer service

Leadership

Verbal communication

Sales

Education

High School Diploma or equivalent

Associate degree or higher

Tools

Point of Sale systems

Microsoft Office

Job description

Community Choice Financial Family of Brands is seeking an Assistant Store Manager in Phoenix, Arizona. The role emphasizes exceptional customer service and leadership development, assisting in store operations and training. Candidates should possess at least a high school diploma and relevant customer service experience. A valid driver’s license and personal vehicle are required. Comprehensive training and benefits including medical plans and a 401(k) match are provided.

The position fully supports compliance with company policies and local regulations while offering performance-based career advancement opportunities.