Assistant Store Manager: Elevate Customer Experience

Dollar Tree, Inc.; North Whitehall Township (PA); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service and team development.

You will assist with day-to-day store activities, help customers, organize merchandise, and support opening/closing procedures while maintaining a safe, welcoming environment for shoppers and colleagues. This role requires lifting up to 55 lbs, strong communication, and the ability to lead a team in a fast-paced retail setting with a focus on excellent service and

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail or similar environment preferred.
• Must be able to lift up to 55 lbs and perform physical store tasks.
• Strong communication, interpersonal and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain store fixtures and displays for promotional effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom.
• Protect and secure store assets, including cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness of the store, restocking bathrooms, sweeping/mopping, and trash removal.
• Other duties as assigned.

Skills

Store management

Customer service

Communication skills

Team development

Leadership

Problem solving

Written skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service and team development.

You will assist with day-to-day store activities, help customers, organize merchandise, and support opening/closing procedures while maintaining a safe, welcoming environment for shoppers and colleagues. This role requires lifting up to 55 lbs, strong communication, and the ability to lead a team in a fast-paced retail setting with a focus on excellent service and