Assistant Store Manager - Elevate Customer Experience

PacSun; Idaho Falls (ID); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Pacsun's Idaho Falls store is seeking an Assistant Store Manager to help lead a customer‑focused, top‑line sales driven team. You will partner with the Store Manager to execute visual standards, drive performance, and ensure profitable operations.

In this role you will coach sales associates, enforce policies, manage shifts, and deliver an engaging, authentic PacSun experience. The position is full‑time with weekend and peak‑season coverage required.

Qualifikationen

• Passion for product, brands, fashion and trends
• High School Diploma or equivalent preferred
• Effective written, verbal and presentation skills
• Strong communications skills
• Proficient in math and possesses strong computer skills

Aufgaben

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
• Shares feedback from customers with the leadership team to improve the overall customer experience
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
• Delivers an engaging, positive and authentic customer experience with all customers
• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Holds self and others responsible for the accomplishment of all operational tasks
• Coaches and provides feedback on Sales Associate's performance
• Supports associate engagement by recognizing and rewarding outstanding performance
• Provides direction to associates to ensure understanding of company directives and standards
• Prioritizes and delegates tasks to meet all operational needs
• Supports and executes visual directives and maintains visual standards set by the company
• Drives efficiency in all operational store processes
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
• Ensures all store associates follow all policies, procedures and all Safety Program practices
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Inspires and motivates others by consistently exhibiting core value behaviors
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Jobbeschreibung

Pacsun's Idaho Falls store is seeking an Assistant Store Manager to help lead a customer‑focused, top‑line sales driven team. You will partner with the Store Manager to execute visual standards, drive performance, and ensure profitable operations.

In this role you will coach sales associates, enforce policies, manage shifts, and deliver an engaging, authentic PacSun experience. The position is full‑time with weekend and peak‑season coverage required.