Assistant Store Manager - Elevate Customer Experience

Pacific Sunwear Stores LLC; Charlotte (NC); On-site; USD 42,000 - 62,000; Part time

Job summary

Pacsun is hiring an Assistant Store Manager to support the Store Manager in delivering a customer-focused, sales-driven store experience in Charlotte. You will drive profitability, lead by example, and ensure adherence to store policies and KPIs.

You will coach team members, maintain visual standards, and manage operations while remaining engaged with customers and trends. Flexible schedules and weekend coverage are expected in a dynamic retail environment.

Qualifications

• Passion for product, brands, fashion and trends.
• Effective written, verbal and presentation skills.
• Strong communications skills.
• Proficient in math and possesses strong computer skills.

Responsibilities

• Lead a customer-focused, top-line sales driven store and motivate team.
• Handle customer situations per policy and escalate when needed.
• Maintain a clean, safe, well-organized store and stockroom.
• Share customer feedback with leadership to improve experience.
• Act as floor supervisor during non-peak periods.

Skills

Passion for fashion

Communication skills

Presentation skills

Math skills

Computer skills

Education

High School Diploma or equivalent

Job description

Pacsun is hiring an Assistant Store Manager to support the Store Manager in delivering a customer-focused, sales-driven store experience in Charlotte. You will drive profitability, lead by example, and ensure adherence to store policies and KPIs.

You will coach team members, maintain visual standards, and manage operations while remaining engaged with customers and trends. Flexible schedules and weekend coverage are expected in a dynamic retail environment.