Store Experience Leader: Growth, Coaching & Ops

Michael Kors; Milpitas (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

401k Match

Clothing Allotment

Job summary

Michael Kors is seeking an Assistant Manager to drive an elevated client experience in our Milpitas store. You will lead a team, handle opening and closing duties, and coach staff on knowledge of current trends and selling techniques.

Build lasting client relationships, foster omni-channel engagement, and uphold premier service standards in a fast-paced environment. This role offers opportunities for development within a fashion-forward brand.

Qualifications

• 3+ years of relevant retail management experience.
• Proficiency in reading, speaking and writing in English required
• Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.

Responsibilities

• Drive results through delivering an elevated customer experience
• Lead and execute key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for individual growth in a fast-paced store environment
• Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
• Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
• Build a client book through establishing client relationships to drive additional traffic and create client engagement
• Drive Omni channel sales by utilizing all available tools and technology

Skills

Retail management

Team leadership

Customer service

English fluency

Flexible schedule

Job description

Michael Kors is seeking an Assistant Manager to drive an elevated client experience in our Milpitas store. You will lead a team, handle opening and closing duties, and coach staff on knowledge of current trends and selling techniques.

Build lasting client relationships, foster omni-channel engagement, and uphold premier service standards in a fast-paced environment. This role offers opportunities for development within a fashion-forward brand.