Luxury Retail Assistant Manager | Clienteling & Growth

Michael Kors; Miami (FL); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Generous Personal and Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

Paid Parental Leave

401k Match

Clothing Allowance

Job summary

Michael Kors is seeking an Assistant Store Manager to lead a customer-centric team and manage day-to-day store operations. You will drive an elevated shopping experience, mentor staff, and grow client relationships in a fast-paced environment.

The role emphasizes leadership, teamwork, and the ability to leverage Omni channel tools to increase traffic and sales while maintaining outstanding service standards.

Qualifications

• 3+ years of relevant retail management experience.
• Proficiency in reading, speaking and writing in English required.
• Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Ability to meet store scheduling and availability expectations, including weekends, holidays, and high retail traffic and sales days.

Responsibilities

• Drive results through delivering an elevated customer experience
• Lead and execute key opening and closing duties and operational tasks
• Demonstrate flexibility and desire for individual growth in a fast-paced store environment
• Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques
• Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence
• Build a client book through establishing client relationships to drive additional traffic and create client engagement
• Drive Omni channel sales by utilizing all available tools and technology

Skills

Retail leadership

Customer engagement

Team coaching

Multi-tasking

Clienteling

Tools

POS systems

Job description

Michael Kors is seeking an Assistant Store Manager to lead a customer-centric team and manage day-to-day store operations. You will drive an elevated shopping experience, mentor staff, and grow client relationships in a fast-paced environment.

The role emphasizes leadership, teamwork, and the ability to leverage Omni channel tools to increase traffic and sales while maintaining outstanding service standards.