Assistant Store Manager - Customer & Operations Lead

Family Dollar; Lancaster (Lancaster County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking an Assistant Store Manager to join our Lancaster, PA location. You will support store operations, customer service, and team development, helping deliver an exceptional shopping experience.

You will supervise and train staff, maintain displays, handle daily tasks, and ensure safety and policy compliance. This role requires strong communication and a proactive, energetic approach.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Ability to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Excellent customer service and organizational skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Organize merchandise from delivery to floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain displays and loss prevention measures.
• Assist in ordering merchandise and record-keeping tasks.
• Ensure cleanliness and safe store environment.
• Supervise, train, and develop store associates.

Skills

Customer service

Team leadership

Communication

Store operations

Physical ability

Education

High school diploma

Job description

Family Dollar is seeking an Assistant Store Manager to join our Lancaster, PA location. You will support store operations, customer service, and team development, helping deliver an exceptional shopping experience.

You will supervise and train staff, maintain displays, handle daily tasks, and ensure safety and policy compliance. This role requires strong communication and a proactive, energetic approach.