Assistant Store Manager: Customer Experience & Ops

Five Below; Baraboo (WI); On-site; USD 13,638 - 19,424; Full time

Job summary

Five Below in Baraboo, Wisconsin is seeking a Store Supervisor to oversee daily operations and lead a team toward exceptional customer service. You will train crew members, manage opening and closing procedures, and ensure policies are followed while maintaining sales floor appearance.

Responsibilities include supervising associates, driving sales, coordinating merchandising, and handling communications with customers and managers.

Qualifications

• High School diploma or equivalent.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and work under pressure.

Responsibilities

• Ensure crew provide WOW customer service with fast, friendly checkout.
• Oversee daily store activities and staff performance.
• Assist with receiving, unpacking and stocking on the floor.
• Act as Manager on Duty for store operations and staffing.
• Open/close store procedures including cash handling and security.
• Onboard and train associates on policies and procedures.
• Drive sales through merchandising, staff development, and service.
• Collaborate with store leadership on merchandising and recovery.
• Maintain store maintenance and housekeeping.

Skills

Leadership

Communication

Multitasking

Creativity

Stress management

Education

High School Diploma

College experience

Job description

Five Below in Baraboo, Wisconsin is seeking a Store Supervisor to oversee daily operations and lead a team toward exceptional customer service. You will train crew members, manage opening and closing procedures, and ensure policies are followed while maintaining sales floor appearance.

Responsibilities include supervising associates, driving sales, coordinating merchandising, and handling communications with customers and managers.