Assistant Store Manager: Customer Experience & Operations

dollartree; Shelby Township (MI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Dollar Tree in Michigan is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily activities, organize merchandise, and help supervise staff to maintain a clean, safe, and customer-friendly environment.

The role requires strong communication and organizational skills, the ability to lift up to 55 lbs, and prior retail leadership experience. This position offers a full-time schedule with a comprehensive benefits package.

Qualifications

• High school diploma or equivalent is required or preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and manage communications related to store activities.
• Maintain promotional fixtures and display effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash handling; support loss prevention.
• Keep store areas well-stocked and organized to company standards.
• Protect store assets and cash; ensure policy compliance and safety guidelines.
• Assist Store Manager in supervising, training, and developing Store Associates.
• Maintain a clean, safe, and professional store environment; support respectful interactions with customers and staff.
• Other duties as assigned.

Skills

Customer service

Team leadership

Communication skills

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Michigan is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily activities, organize merchandise, and help supervise staff to maintain a clean, safe, and customer-friendly environment.

The role requires strong communication and organizational skills, the ability to lift up to 55 lbs, and prior retail leadership experience. This position offers a full-time schedule with a comprehensive benefits package.