Assistant Store Manager - Customer Experience & Operations

Dollar Tree; Lexington Park (MD); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Lexington Park, MD is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, organize merchandise, and ensure safe, clean, and compliant store operations.

The role involves supervising store associates, training, and maintaining promotional displays while upholding company policies and procedures.

Qualifications

• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.
• Store management experience in retail, grocery, or drug store environment is preferred.

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor
• Perform opening and closing procedures
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash deposits) and loss prevention
• Maintain store areas as per company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe environment with professional interactions
• Responsible for cleanliness throughout the store
• Other duties as assigned

Skills

Customer service

Team leadership

Communication

Written skills

Organizational skills

Problem solving

Education

High school diploma

Job description

Dollar Tree in Lexington Park, MD is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, organize merchandise, and ensure safe, clean, and compliant store operations.

The role involves supervising store associates, training, and maintaining promotional displays while upholding company policies and procedures.