Assistant Store Manager — Customer Experience Lead

SonicJobs Inc.; Webster Springs (WV); On-site; USD 40,000 - 52,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking an Assistant Store Manager to help with store operations, customer service, and team development at our Webster Springs location. You will assist with day-to-day store activities, organize merchandise, and support the Store Manager in training and supervising store associates.

The role emphasizes delivering exceptional customer service, maintaining store standards, and ensuring safety and compliance.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and frequent walking, standing, and bending.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner.
• Organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom.
• Protect and secure store assets, including cash.
• Adhere to policies and safety guidelines and supervise store associates.
• Help store manager supervise, train, and develop associates.
• Ensure a safe, respectful environment with professional customer interactions.
• Maintain cleanliness of the store, bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Communication

Customer service

Team leadership

Organizational skills

Problem solving

Education

High school diploma

Job description

Family Dollar is seeking an Assistant Store Manager to help with store operations, customer service, and team development at our Webster Springs location. You will assist with day-to-day store activities, organize merchandise, and support the Store Manager in training and supervising store associates.

The role emphasizes delivering exceptional customer service, maintaining store standards, and ensuring safety and compliance.