Assistant Store Manager - Lead Customer Service & Ops

SonicJobs Inc.; Brownsville (TN); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with opening/closing tasks, merchandise organization, and following corporate directives while upholding store standards and safety policies.

The role focuses on leading store associates, delivering excellent customer experiences, and maintaining organized stockrooms and sales floors in a fast-paced environment.

Qualifications

• High school diploma or equivalent is preferred; ability to read and interpret directives.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform physical duties.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure store assets, including cash.
• Adhere to safety policies and procedures and ensure staff compliance.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe environment with professional interactions with customers and staff.
• Ensure store cleanliness including bathrooms, floors, trash removal, and neat presentation.
• Other duties as assigned.

Skills

Communication

Team environment

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with opening/closing tasks, merchandise organization, and following corporate directives while upholding store standards and safety policies.

The role focuses on leading store associates, delivering excellent customer experiences, and maintaining organized stockrooms and sales floors in a fast-paced environment.