Assistant Store Manager

Venchi; Tysons (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health and dental benefits

401k matching (up to 4%)

Assistant Store Manager bonus

Competitive paid time off policy

Bonding leave/Parental leave

Employee discount in store and online

Free gelato and espresso while working

Job summary

A renowned chocolate and gelato company is seeking an experienced Assistant Store Manager for its Tysons Corner location. The successful candidate will drive sales, support staff training, and ensure operational standards are met. Ideal applicants should have two years of retail experience, a passion for chocolate and gelato, and the flexibility to work varied hours. This role offers health benefits, 401k matching, and exciting company perks including employee discounts.

Qualifications

• Two years of experience as an Assistant Store Manager.
• Experience in a fast-paced retail sales and customer service environment.
• Working knowledge in the food industry is preferred.
• Fluent in English; bilingual is a plus.

Responsibilities

• Drive sales through high-quality customer service.
• Promote the Venchi Service Model.
• Support store manager in achieving KPI’s and goals.
• Guide and motivate employees in their training.
• Conduct operational audits for standards compliance.
• Maintain food and safety regulations.

Skills

Customer service excellence

Business acumen

Team leadership

Training and mentoring

Flexibility in work schedule

Passion for chocolate and gelato

Job description

Assistant Store Manager for Venchi Chocolate and Gelato!

About Us:

Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo, and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being.

Our Mission:

We are looking for a highly motivated and experienced Assistant Store Manager to join our team based in Tysons Corner, V.A.! Our Retail channel is very dynamic and growing quickly, and is central to the development of our company, with direct stores in Italy, the UK, and the US, and planned openings nationwide. It's a great opportunity for an ambitious talent who wants to make a difference in the Retail world.

Key Responsibilities

• Drive sales through a high standard of customer service and business acumen,
• Be a brand champion by promoting the Venchi Service Model,
• Support the store manager to drive stores KPI’S, goals, and results.
• Support all employees in their training, acting as a guide and motivator while continuously teaching and developing.
• Support the manager in leading the team in achieving company objectives.
• Support the Store manager in planning and well-structured follow-ups and coaching sessions with all team members.
• Ensure standards and procedures are met through a successful Store Operational Audit.
• Keep all equipment well-maintained and report any issues.
• Maintain food and safety regulations.

Assistant Store Manager Role Requirements:

• Two years of Assistant Store Manager experience
• Experience in running a fast-paced retail sales and customer service environment.
• Working experience in the food industry is preferred.
• Passionate about chocolate and gelato.
• Fluent in English, bilingual is a plus.
• Flexibility in work schedule is required, including the ability to work extended hours, weekends, and holidays as needed.
• Comfortable working evenings and weekends, that’s when we are at our busiest!
• Ability to work a retail schedule, including nights, weekends, and holidays…and obviously a chocolate and gelato lover!
• Health and dental benefits.
• 401k matching (up to 4%).
• Assistant Store Manager bonus.
• Competitive paid time off policy.
• Bonding leave/Parental leave.
• Venchi Employee discount in store and online; Free & fresh Gelato & espresso while working.