Assistant Store Manager: Cash Handling & Customer Solutions

CNG Holdings, Inc; Florence (AL); On-site; USD 42,000 - 52,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager in Florence, AL to serve as a front-line brand ambassador and ensure outstanding customer service and regulatory excellence.

In this role, you will educate customers on available financial products, handle cash operations, process transactions, and maintain strict compliance with federal and state regulations. You will collaborate with store leadership to meet performance targets and support community-oriented financial solutions.

Qualifications

• Minimum education as listed: high school diploma or equivalent.
• Strong customer service and communication skills are essential.
• Ability to multitask and work autonomously in a retail finance environment.

Responsibilities

• Educate customers on the product portfolio and present options that meet their needs.
• Escalate issues to the store manager, DDO, or corporate office if unresolved.
• Answer calls, process customer applications, and perform transactions per policy (loans, check cashing, Net Spend).
• Balance cash drawer, end-of-day batch receipts, and resolve over/short discrepancies.

Skills

Customer service

Cash handling

Verbal communication

Written communication

Sales

Education

High school diploma, GED, or equivalent

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager in Florence, AL to serve as a front-line brand ambassador and ensure outstanding customer service and regulatory excellence.

In this role, you will educate customers on available financial products, handle cash operations, process transactions, and maintain strict compliance with federal and state regulations. You will collaborate with store leadership to meet performance targets and support community-oriented financial solutions.