Assistant Store Manager: Brand & Customer Experience Lead

The North Face; Las Vegas (NV); On-site; USD 31,000 - 47,000; Full time

Benefits offered by this job

Sales incentive

Commission potential

Medical plan

Job summary

The North Face in Las Vegas is seeking an Assistant Store Manager to lead a team of Brand Advocates and uphold our customer-first approach. You will partner with the Store Manager to optimize profitability through strong customer engagement, merchandising, and operations, while stepping in for the Manager when needed.

Ideal candidates have 2+ years of retail leadership, a passion for leadership, and a commitment to inclusive, high-performing retail environments.

Qualifications

• 2+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred, hands-on achievements valued.
• Strong communication and coaching capabilities.

Responsibilities

• Lead, develop, and motivate a team of Brand Advocates to deliver best-in-class customer experience.
• Partner with Store Manager to drive profitability through customer engagement, merchandising, operations and community connections.
• In the Store Manager's absence, assume full responsibility for the store.
• Recruiting, hiring, and onboarding with high-caliber talent.
• Provide ongoing training, feedback, and development to team members.
• Ensure compliance with company policies and standards.
• Manage expenses, shrink, and profitability in partnership with Store Manager.
• Maintain visual merchandising standards and ensure stock replenishment aligns with brand directives.
• Foster accountability, creativity, and continuous improvement in the team.
• Support inventory management through accurate shipping, receiving, and stockroom practices.

Skills

Leadership

Coaching

Customer service

Verbal & written communication

Adaptability

Retail software tools

Physical stamina

Education

High School diploma or equivalent

Tools

Retail software tools

Job description

The North Face in Las Vegas is seeking an Assistant Store Manager to lead a team of Brand Advocates and uphold our customer-first approach. You will partner with the Store Manager to optimize profitability through strong customer engagement, merchandising, and operations, while stepping in for the Manager when needed.

Ideal candidates have 2+ years of retail leadership, a passion for leadership, and a commitment to inclusive, high-performing retail environments.