*Permanent* Assistant Store Manager - South Coast Plaza

DOLCE&GABBANA; Costa Mesa (CA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

FSA plans

Job summary

Dolce & Gabbana in Costa Mesa, USA, seeks an Assistant Store Manager to lead client services, support Client Advisors, and uphold brand standards in our luxury boutique.

You will report to the Store Manager, drive sales, manage daily tasks, and contribute to profitable store operations while maintaining exceptional customer experiences.

Qualifications

• 3+ years luxury retail management experience.
• Rich experience and knowledge in luxury brand operations.
• Proactive attitude and excellent communicator.

Responsibilities

• Own all client data and analytics for North America.
• Identify and implement strategies and initiatives to achieve and exceed business goals.
• Monitor sales floor and zone coverage to drive sales and maintain customer focus.
• Supervise and follow-up daily goals and tasks of Client Advisors, Cashiers & Support Staff.
• Train and develop Client Advisors, Cashiers & Support Staff.
• Ensure readiness of back-of-house processes and logs.
• Ensure P&P of Sales Audit tasks & requirements.

Skills

Luxury retail management

Team leadership

Communication

People development

Job description

ASSISTANT STORE MANAGER – SOUTH COAST PLAZA

Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.

ROLE

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Assistant Store Manager career opportunity available at our South Coast Plaza Boutique. The Assistant Store Manager will ensure customer satisfaction, support Client Advisors to drive sales, maximize productivity and profitability, and ensure compliance with company procedures within a store facility. This role reports directly to the Store Manager.

MISSION

• Own all client data and analytics for North America
• Helps to identify and implement strategies and initiatives to achieve and exceed business goals.
• Monitor sales floor and zone coverage to drive sales and maintain customer focus.
• Supervise and follow-up daily goals and tasks of Client Advisors, Cashiers & Support Staff.
• Training and development of Client Advisors, Cashiers & Support Staff.
• Working knowledge of all “back of house.”
• Ensure that all store manuals are current such as: Operations, P&P, Product Knowledge, Corporate & Store Phone Books, Marketing & Editorial.
• Ensure that all logs are current such as: Alterations, Transfers, outside repairs, Consignments, Safe Log.
• Ensures P&P of all Sales Audit tasks & requirements.
• Identify future opportunities and risks.
• Manage implementation & execution of all company initiatives within the store.
• Responsibility for assisting in management of sales, shrink, controllable expenses including payroll.
• Visual presentation, including planning, implementation/execution, adjustments and feedback on strategies.
• Compliance with Policies and Procedures in Store including dress guidelines.
• Assist Store Manager in the recruiting, retention, supervision, training and development of store personnel.

PROFILE

• Key Requirements & Competencies:
• 3+ years luxury retail management experience
• Rich experience and knowledge in luxury
• Responsibility & Ownership
• Team Oriented
• Proactive attitude and excellent communicator

A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.

The Salary rate for this role ranges from $90,000.00 - $95,000.00 . Additionally, we offer the opportunity to take part in our comprehensive benefits program which includes: medical, dental, vision, life & disability insurances, 401(k) plan, FSA plans, and more. The total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge.

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Location: USA – COSTA MESA - CA