Assistant Store Manager

AT&T; San Jose (CA); On-site; USD 57,000 - 85,600; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and holidays

Paid Parental Leave

Employee discounts up to 50% off

Job summary

AT&T in San Jose is looking for an Assistant Store Manager to support daily operations and drive sales. In this leadership role, you will oversee store functions, manage a team, and ensure customers receive top-tier service. Ideal candidates will have experience in sales and management.

The position offers a competitive salary and various benefits including medical coverage, paid parental leave, and employee discounts. Join us at AT&T to lead and grow in a supportive environment!

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Strong communication and leadership skills.

Responsibilities

• Assist the Store Manager in daily operations and driving sales.
• Oversee store operations and manage a team.
• Ensure exceptional customer service and operational efficiency.

Skills

Excellent communication and leadership skills

Sales and/or customer experience in telecommunications

Prior management experience

Planning and analytical skills

Familiarity with wireless terminology

Ability to collaborate with stakeholders

Strategic perspective

Team inspiration and collaboration

Problem-solving expertise

Taking initiative

Job description

Support the Store Manager in daily operations, driving sales, ensuring exceptional customer service, and optimizing operational efficiency to achieve the store’s performance goals.

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best‑in‑class services, entertainment and technology.

In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. You'll perform additional outreach and promotional activities, including off‑site events as needed. And you won’t be in this alone. We offer best‑in‑class paid training that will set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Qualifications & Experience

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well‑developed planning, analytical and problem‑solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls.
• Strategic perspective and the ability to champion change.
• Inspiring your team through high performance, collaboration, and teamwork
• Utilizing professional expertise to solve problems and analyze issues.
• Taking initiative and striving and creating results

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and holidays (at least 23 days of vacation each year and 9 company‑designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Compensation

Assistant Store Managers earn between $57,000 - $85,600 in annual salary plus $18,000 in commissions yearly when sales goals are met. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Location: USA:CA:San Jose:1546 Saratoga Ave: RET/RET

Weekly Hours: 40, Time Type: Regular

Legal

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life.

Apply today. #ConnectingOurCommunities