Assistant Store Manager

NAPA Auto Parts; Oconomowoc (WI); On-site; USD 45,000 - 55,000; Full time

Job summary

NAPA Auto Parts is seeking a passionate Assistant Store Manager to enhance customer service and drive store growth. This role involves leading a team, managing operations, and ensuring excellent customer care. Join a stable, Fortune 200 company that offers opportunities for career growth and a family-like culture.

Benefits

Competitive health benefits

401K

Opportunities for career growth

Qualifications

• Experience or willingness to learn about automotive aftermarket.
• Ability to lift up to 60 lbs.

Responsibilities

• Lead a successful team and support the store manager.
• Manage store operations to maximize sales and customer satisfaction.
• Drive operational and marketing programs.

Skills

Customer Care

Leadership

Inventory Management

Education

High school diploma or equivalent

Technical or trade school courses or degree

Tools

Cataloging Systems

Job description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Partner with your teammates to drive company initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career — opportunities are endless!
• A typical day includes:
• Leading a successful team, supporting the store manager, and managing in our fast-paced retail stores
• Managing store operations to maximize sales, profits, and customer satisfaction
• Building, coaching, training, and engaging the crew to deliver excellent customer care and business results
• Handling inventory protection, asset management, and safety issues
• Ensuring cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas
• Driving NAPA operational and marketing programs while seeking continuous improvement
• Growing customer relationships, assisting with sales and service questions, and providing positive experiences both in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience or willingness to learn about the automotive aftermarket, hobby/DIY, or related fields
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of cataloging and inventory management systems
• Ability to lift up to 60 lbs
• Additional preferred qualifications include:
• Background or passion for automotive, heavy equipment, farm, diesel, marine, or dealership industries
• Experience in parts stores, auto auctions, retail, auto body/collision, or management in related sectors
• Customer-centric mindset
• ASE Certifications, NAPA Know How

Why NAPA?

• Competitive health benefits and 401K
• Stable, Fortune 200 company with a family-like culture
• Opportunities for career growth and ongoing development

If this role sounds like a good fit, please complete our quick application. We appreciate your interest in NAPA as your potential employer.

Next Steps:

Apply if you're interested, and we will contact you! Not the right time? Join our Talent Community or set up email alerts at jobs.genpt.com to stay informed about future opportunities.

GPC is committed to equal employment opportunity regardless of sex, race, religion, or other protected characteristics. Our policies focus on hiring, training, and promoting based on ability and achievement.

About Us

As one of the largest global auto parts networks, our Automotive Group services North America, Europe, Australia, and New Zealand. In North America, over 500,000 parts are sold under the NAPA brand, known for quality and knowledgeable service. Our supply chain ensures fast, reliable distribution of parts to our stores and customers.