Assistant Store Manager

AG Jeans; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

AG Jeans is seeking an Assistant Store Manager for its SoHo location. The role leads and develops sales performance, staff, operations, and visual merchandising to deliver a superior customer experience.

Reports to the Store Manager and collaborates with HQ on brand initiatives. Responsibilities include driving topline sales, KPI analysis, controlling expenses, and managing inventory, visual directives, and clienteling programs.

Qualifications

• Interest in the fashion industry.
• Knowledge of retail POS systems.
• Microsoft Office Suite proficiency.
• Solid understanding of retail math and KPIs.
• Minimum 3 years store management experience.
• College education preferred.
• Ability to lift up to 25 lbs and climb ladders.
• Willingness to work daytime, evenings and weekends.

Responsibilities

• Drive sales performance and achieve topline goals.
• Lead and develop store staff and operations.
• Maintain visual standards and store performance.
• Manage inventory, losses and vendor relations.
• Oversee scheduling within payroll budgets.
• Ensure superior customer experience and clienteling.

Skills

Store leadership

Sales performance

Team development

Retail math & KPIs

3+ years store management

Fashion industry interest

Education

College education preferred

Tools

POS systems

Microsoft Office Suite

Excel

Outlook

Word

Job description

AG Jeans is seeking an Assistant Store Manager its SoHo location.

The Assistant Store Manager is responsible for leading and developing sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Assistant Store Manager consistently focuses on being effective and efficient while supporting the brand.

This position reports to the Store Manager.

Responsibilities:

• Continually drive sales performance at store by meeting or exceeding topline sales goals
• Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators) in store
• Seek efficiency in controlling operational expenses at store such as shipping, supplies etc.

Human Resources:

• Responsible for all team members including such ongoing tasks as: recruiting, training, developing, coaching, mediating, motivating, evaluating and regularly scheduled touch bases
• Creating schedules that provide return on investment, while adhering to payroll budgets
• Help to manage individual sales plans for each store sales associate

Operations:

• Recap store performance effectively including analysis and action plans
• Ensure all company policies and procedures are communicated and adhered to including loss prevention measures
• Responsible for all company assets in store including merchandise inventory, monetary assets, information and furniture/equipment
• Manage all components of inventory including transfers, markdowns and style reconciliation
• Support operations team with the management of vendors

Visuals:

• Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content)
• Maintain impeccable visual standards for all product in store, both on sales floor and back of house

Customer Service:

• Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team
• Manage the clienteling program to meet or exceed company objectives

Marketing:

• Support all marketing initiatives set out by HQ
• Propose ideas that will drive brand awareness and sales that apply to your location including event proposals and community initiatives

Additional Responsibilities:

• Partner with peer stores and next level management as necessary to achieve company objectives
• Responsibilities may change as deemed necessary to support future brand initiatives

Requirements:

• A genuine interest in the fashion industry
• Knowledge of retail POS systems
• Microsoft Office Suite (Outlook, Word, Excel)
• Sound understating of retail math and retail specific key performance indicators
• Minimum 3 years store management experience, preferably in luxury or contemporary apparel & accessories
• College education preferred
• Some lifting required (up to approximately 25lbs)
• Ability to climb ladders
• Ability to work daytime, evenings and weekends