Assistant Store Manager

NAPA Auto Parts; Naugatuck (CT); On-site; USD 50,000 - 65,000; Full time

Job summary

NAPA Auto Parts is seeking a passionate Assistant Store Manager to lead a team and enhance customer experiences. This role involves managing store operations, driving sales, and fostering a culture of engagement. Ideal candidates will have a background in automotive or customer service, with opportunities for career growth in a supportive environment.

Benefits

Excellent Health Benefits

401K

Supportive Environment for Career Development

Qualifications

• Experience or willingness to learn about the automotive aftermarket.
• Ability to lift 60 lbs when necessary.

Responsibilities

• Create a superior customer service experience.
• Manage store operations to maximize sales and profits.
• Lead a successful team and support the store manager.

Skills

Customer Care

Team Leadership

Inventory Management

Education

High School Diploma

Technical or Trade School Courses

Job description

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Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to achieve maximum market penetration, store growth, increased sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with your teammates to drive store initiatives.
• Care about people and profit.
• Learn and grow your career in a team environment with endless opportunities.

A Day In The Life

• Lead a successful team, support the store manager, and manage in a fast-paced retail environment.
• Manage store operations to maximize sales, profits, and customer service.
• Build, coach, and engage the team to deliver excellent customer care and business results.
• Handle inventory protection, asset management, and safety issues.
• Maintain cleanliness and readiness of the store, delivery vehicles, and outside areas.
• Drive operational and marketing programs, aiming for continuous process improvement.
• Develop customer relationships and ensure positive experiences both in-store and on the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience or willingness to learn about the automotive aftermarket or related fields.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift 60 lbs when necessary.

Preferred Skills and Experience

• Background or passion in automotive, heavy equipment, farm, marine, or dealership industries.
• Experience in parts stores, auto body/collision, retail, or management roles in related sectors.
• Customer-centric mindset.
• ASE Certifications and NAPA Know How are a plus.

Why NAPA?

• Excellent health benefits and 401K.
• Stable, Fortune 200 company with a family-oriented culture.
• Supportive environment for career development and growth.

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GPC is an equal opportunity employer, committed to diversity and inclusion.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail