Assistant Store Manager

NAPA Auto Parts; New Haven (CT); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading automotive parts supplier is seeking an Assistant Store Manager in New Haven. This role involves providing exceptional customer service, leading a dynamic team, and managing store operations. Ideal candidates will have a passion for customer care and automotive knowledge. Join a stable, family-oriented company with excellent benefits and opportunities for career development.

Benefits

Excellent health benefits

401K

Opportunities for career development

Qualifications

• Experience in automotive aftermarket or willingness to learn automotive knowledge.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Create a superior customer service experience to maximize market penetration.
• Manage inventory, assets, safety, and operational issues.
• Lead a successful team and support the store manager.

Skills

Customer Care

Inventory Management

Automotive Knowledge

Education

High School Diploma

Technical or Trade School Degree

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

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Job Description

Imagine using your automotive or customer service expertise with both wholesale and retail customers daily, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, drive store growth, and increase sales and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support learning and career growth within a dynamic team.
• Lead a successful team, support the store manager, and manage store operations in a fast-paced environment.
• Manage inventory, assets, safety, and operational issues.
• Ensure cleanliness and readiness of all store areas and delivery vehicles.
• Implement operational and marketing programs, aiming for continuous process improvement.
• Build customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience in the automotive aftermarket, hobby/DIY, or willingness to learn automotive knowledge.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift up to 60 lbs.
• Bonus qualifications include a background in automotive, heavy equipment, farm industry, diesel, marine, or dealership experience, and ASE Certifications.

Why NAPA?

• Excellent health benefits and 401K.
• Stable, Fortune 200 company with a family-oriented culture.
• Opportunities for career development and leadership support.

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