Assistant Store Manager

NAPA Auto Parts; Vernon (CT); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading company as an Assistant Store Manager, where you will leverage your automotive expertise and customer service skills to lead a successful team. You'll manage store operations, drive sales, and ensure a superior customer experience, all while growing your career in a supportive culture.

Benefits

Outstanding health benefits

401K

Opportunities for career growth

Qualifications

• Experience in automotive aftermarket service or willingness to learn.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Create superior customer service experience and drive store growth.
• Manage store operations to maximize sales and customer service.
• Lead and coach the team to deliver business results.

Skills

Customer Care

Leadership

Inventory Management

Education

High school diploma or equivalent

Technical or trade school courses or degree

Tools

Cataloging Systems

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts

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Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Partner with your teammates to drive store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career—the opportunities are endless!
• A day in the life:
• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits, and customer service
• Build, coach, train, and engage the crew team to deliver superior customer care and business results
• Handle inventory protection, asset management, operational, and safety issues
• Ensure overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Drive NAPA operational and marketing programs, aiming for continuous process improvement
• Grow customer relationships, assist with sales/service questions, and ensure a positive experience both in-store and on the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn about automotive topics
• Passion for delivering customer care and building long-term relationships
• Ability to thrive in a fast-paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift up to 60 lbs
• Additional preferred qualifications:
• Background or passion in automotive, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in parts store, auction, retail, auto body/collision, or management in related fields
• Customer-centric mindset (external/internal)
• ASE Certifications, NAPA Know How

Why NAPA?

• Outstanding health benefits and 401K
• Stable Fortune 200 company with a family feel
• Supportive company culture focused on hard work and employee care
• Opportunities for career growth and ongoing development

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, or veteran status. Employee recruitment, hiring, training, promotion, transfer, and termination are based on ability, achievement, experience, conduct, and other legitimate reasons.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

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