Assistant Store Manager

Food City / KVAT Foods Inc.; Morristown (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the retail sector is seeking an Assistant Store Manager to oversee daily operations and drive sales. The ideal candidate will manage staff, ensure customer satisfaction, and maintain compliance with safety regulations. This role offers a chance to be part of a family-owned business dedicated to community involvement and employee ownership.

Benefits

401(k) with match

Employee Stock Ownership Plan

Paid insurance

Medical and dental benefits

Paid holidays and vacations

Qualifications

• At least 3 years of retail operations experience.
• Flexibility to work nights, weekends, and holidays.
• Knowledge of Food City policies and procedures.

Responsibilities

• Manage overall daily operations of the store.
• Supervise, lead, and develop store personnel.
• Ensure compliance with health and safety regulations.

Skills

Diplomatic conflict resolution skills

Problem-solving skills

Leadership ability

Education

Associate degree or equivalent experience

Job description

Join to apply for the Assistant Store Manager role at Food City / KVAT Foods Inc.

Job Summary: Manage the overall daily operations of the store location. Responsible for achieving store sales goals, gross and net profit targets, and controlling costs such as labor, supplies, and expenses. Supervise, lead, and develop store personnel. Ensure a customer service-oriented environment that is friendly, well-staffed, and well-trained. Maintain product quality, department stock levels, and store cleanliness. Increase sales through merchandising and promotions. Serve as the store leader and community representative. Ensure compliance with all policies for safety and security.

Essential Job Functions:

1. Provide exceptional customer service through effective management and staffing.
2. Promote company benefits including ESOP, 401k, insurance, etc.
3. Oversee hiring and termination processes to maintain adequate staffing.
4. Ensure staff complete required training to retain quality associates.
5. Follow all company policies and procedures for business practices.
6. Implement safety and security measures, including theft prevention.
7. Maintain professional interactions with management, staff, and customers.
8. Enforce fund-handling and loss prevention procedures.
9. Conduct monthly store key accountability.
10. Monitor and enforce labor guidelines, including for minors.
11. Oversee compliance with alcohol and tobacco sale regulations.
12. Complete and send reports and documentation accurately and timely.
13. Hold regular meetings with departments and staff.
14. Manage inventory levels and pricing policies.
15. Monitor competitive pricing on critical items.
16. Address and resolve customer and staff complaints.
17. Ensure compliance with health and safety regulations, including OSHA and HACCP.
18. Maintain necessary government postings and documents.
19. Follow LP policies, CCTV, and shoplifting procedures.
20. Maintain confidentiality of company and personnel information.
21. Enforce refrigeration alarm policies.
22. Perform other duties as required.

Job Qualifications:

• Associate degree or equivalent experience
• At least 3 years of retail operations experience
• Diplomatic conflict resolution skills
• Knowledge of training methods
• Ability to follow instructions and perform routine tasks
• Flexibility to work nights, weekends, and holidays
• Problem-solving skills
• Leadership ability to deliver excellent customer service
• Knowledge of Food City policies and procedures
• Ability to attend scheduled on-site work

Benefits:

Includes 401(k) with match, Employee Stock Ownership Plan, weekly paychecks with direct deposit, paid insurance, medical, dental, holidays, vacations, and more.

About Food City:

Food City is a family-owned company committed to community involvement and employee ownership, with opportunities across various roles and flexible schedules.