Assistant Store Manager

CULT GAIA; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Cult Gaia is seeking an Assistant Manager for our Melrose storefront in Los Angeles. You will support the Store Manager in daily operations, train staff, and engage customers to drive sales while maintaining brand standards.

You will oversee inventory, merchandising, and store procedures, building client relationships to understand lifestyle needs. A high-energy team player with strong communication will thrive in this fast-paced retail environment.

Qualifications

• High School Diploma or GED equivalent.
• Retail experience preferred, especially in customer-facing roles.
• Previous store leadership or keyholder experience is a plus.
• Experience in high-volume retail environments preferred.
• Excellent customer service and communication skills.

Responsibilities

• Support Store Manager in daily operations and training of employees.
• Interact with customers to create seamless shopping experiences.
• Maintain inventory levels and assist with visual merchandising.
• Open/close procedures and manage daily task lists.
• Build relationships with clients to understand lifestyle and fashion needs.
• Ensure store standards and KPI performance are met.

Skills

Customer service

Communication skills

Time management

Organizational skills

Team player

Problem solving

Multitasking

Independent work

Education

High School Diploma or GED

Job description

Company: Born in Los Angeles, Cult Gaia is known for beautiful heirloom pieces that will live in your closet forever. The cornerstone of Cult Gaia's DNA is creating objects d'art that makes you look twice. Since its inception, CG has grown from accessories into a lifestyle brand, selling everything from ready-to-wear to shoes, a world of Gaia.

Cult Gaia is looking for an Assistant Manager for our Melrose storefront. The Assistant Manager will support the Store Manager in the daily business operations of the store including training and supervising employees, interacting with customers, managing inventory levels, be responsible for opening/closing the store, and handling any other tasks assigned by the store manager. The role will be expected to create relationships with clients to understand their lifestyle and fashion needs. They should have expert knowledge of the brand, the aesthetic, and its pieces.

What You Will Do

• Utilize company selling culture and training tools to meet and exceed KPI expectations
• Maintain a primary focus on training and development on sales proficiency process
• Complete all training and demonstrate the ability to effectively execute company expectations
• Executes style guide directives by overseeing all aspects of merchandising, visual and labeling.
• Ensure daily task lists are completed by store teams
• Ensure inventory accuracy according to company asset protection standard work
• Self-assess daily results and partner with Leadership on behavioral expectations to improve
• Complete a monthly proficiency plan by utilizing the end of the month sales reporting tools and self-assessing personal strength and opportunities
• Help to build a culture throughout the store that drives the following positive company expected outcomes
• Actively support and contribute to the store with the goal of helping the entire team delight guests and achieve revenue targets
• Utilize all tools to the company standard.
• Ensure check-out/in processes are executed
• Ability to work weekends and most holidays
• Able to work in a fast-paced environment
• Be fully responsible for shifts in our store (open/close)

What You Can Bring

• High School Diploma or GED equivalent.
• Previous retail experience in a direct customer interactive environment preferred
• Previous experience as a keyholder of a retail store preferred
• High volume experience is preferred
• An equivalent combination of education and experience will be considered
• Excellent customer service skills and do what it takes to create seamless experiences for customers
• Positive attitude and friendly demeanor
• Excellent verbal, interpersonal, and written communication skills.
• A high-energy team player who possesses excellent organizational and project management skills, and who can work independently, troubleshoot, and work in a fast-moving, multi-tasking environment with numerous deadlines
• Detail-oriented problem solver
• Actively gets tasks done and is driven by a sense of urgency
• Organized with excellent time management skills to deliver maximum impact
• Strong interest in fashion as well as strong knowledge of industry trends