Stylist

CULT GAIA; Los Angeles, California (CA, MO); On-site; USD 28,000 - 42,000; Full time

Job summary

Cult Gaia is seeking a Stylist for our Melrose retail store in Los Angeles. The Stylist will drive an exceptional customer experience, build relationships, and showcase expert knowledge of the Cult Gaia brand and pieces.

The role focuses on maintaining the brand’s aesthetic on the sales floor, meeting sales goals, and actively engaging with clients to understand their lifestyle and fashion needs.

Qualifications

• Proven experience as a Retail Sales Associate or a similar role in the fashion industry.
• Sales experience in clothing or any retail store.
• Ability to offer personalized styling tips while identifying clients' needs.
• Positive attitude and friendly demeanor.

Responsibilities

• Meet personal and store sales goals by delivering outstanding customer service.
• Establish a returning client business by developing and maintaining long-lasting relationships.
• Actively reach out to clients via email, phone, and text to strengthen relationships.
• Apply selling culture and training tools to meet KPI expectations.
• Stay informed on trends of each collection.
• Stay versed on company happenings, new collections, and promotions.
• Keep front and back of house organized and clean.
• Ensure sales floor reflects the brand in appearance and presentation.
• Collaborate with the team on open/close checklists, shipments, and store standards.
• Support diversity, equity, and inclusion initiatives.

Skills

Retail sales experience

Personal styling

Customer service excellence

Fashion brand knowledge

Job description

Company: Born in Los Angeles, Cult Gaia is known for beautiful heirloom pieces that will live in your closet forever. The cornerstone of Cult Gaia's DNA is creating objects d'art that makes you look twice. Since its inception, CG has grown from accessories into a lifestyle brand, selling everything from ready-to-wear to shoes, a world of Gaia.

Cult Gaia is looking for a Stylist for our Melrose retail store. The Stylist is the pulse of our sales floor, and their number one priority is to provide an exceptional customer experience. The Stylist will be expected to create relationships with clients to understand their lifestyle and fashion needs. The Stylist should have expert knowledge of the brand, the aesthetic, and its pieces. A great Stylist exudes confidence, a love of fashion, and a passion for the customer and their experience.

What You Will Do

• Meet personal and store sales goals by ensuring that each customer receives outstanding customer service.
• Establish a returning client business by developing and maintaining long-lasting relationships.
• Actively outreach to client base to strengthen relationship via email, phone call and text messaging.
• Utilize company selling culture and training tools to meet and exceed KPI expectations.
• Actively learn and speak to the trends of each collection.
• Utilize all company training materials to stay versed on company happenings, new collections, and promotions.
• Maintain organization, upkeep, and cleanliness of both the front and back of house.
• Ensure that the sales floor is maintained and beautifully reflects the brand
• Partner with entire team to execute open + close checklist, shipments, DOR’s and overall store standards.
• Actively support Diversity, Equity, and Inclusion Initiatives.

What You Can Bring

• Proven experience as a Retail Sales Associate or a similar role in the fashion industry
• Sales experience in clothing or any retail store
• Ability to offer personalized styling tips while identifying clients' needs
• Positive attitude and friendly demeanor