Store Manager

CULT GAIA; Sawgrass (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401K with company match

Life Insurance

Pet Insurance

PTO

Clothing Allowance

Referral Program

Job summary

A leading retail apparel brand is seeking a Store Manager for their Sawgrass Mills location opening in late February. The Store Manager will drive business growth, ensure effective staffing, and develop lasting relationships with clients. Ideal candidates should have over 5 years of retail management experience, strong organizational skills, and a passion for fashion. This full-time role includes benefits like 401K matching, life insurance, and a clothing allowance.

Qualifications

• Minimum 5+ years of retail management or comparable experience.
• Proven ability to drive positive customer experiences.
• Experience meeting retail goals and other financial targets.

Responsibilities

• Ensure customer receives outstanding customer service.
• Meet personal and store sales goals.
• Develop and maintain long lasting client relationships.

Skills

Retail management experience

Customer service skills

Interpersonal communication

Organizational skills

Fashion knowledge

Job description

Company: Born in Los Angeles, Cult Gaia is known for beautiful heirloom pieces that will live in your closet forever. The cornerstone of Cult Gaia's DNA is creating objects d'art that makes you look twice. Since its inception, CG has grown from accessories into a lifestyle brand, selling everything from ready‑to‑wear to shoes, a world of Gaia.

Position: Store Manager for the Sawgrass Mills retail store opening in late February. The Store Manager is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Store Manager will partner with HQ and the sales team to enhance overall customer experience and help with the training and development of the sales team.

What You Will Do

• Meet personal and store sales goals
• Ensure that the retail store is accurately staffed
• Assist in the tracking, monitoring, and communication of business results
• Develop and maintain long lasting client relationships by establishing a returning client base
• Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
• Personally maintain a KPI above company standard and develop staff to do the same
• Satisfy company KPI requirements
• Ensure that each customer receives outstanding customer service
• Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
• Ensure image and grooming standards are professional and reflective of the brand image
• Implement and maintain all merchandising directives to company standard
• Monitor organization and upkeep of both the front and back of house
• Encourage associates to take ownership of their sales performance
• Responsible for knowing and executing daily operations of opening and closing procedures
• Assisting with receipt of shipment, recalls, OMNI orders, and general organization of back of house

What You Can Bring

• Minimum 5+ years of retail management or comparable experience
• Superior client, product awareness, and exceptional ability to match this knowledge to customers’ needs
• Proven ability to drive loyalty‑building, positive and inclusive customer experiences
• Computer literacy and a competent understanding of e‑commerce
• Excellent verbal, interpersonal, and written communication skills
• A high‑energy team player who possesses excellent organizational and project‑management skills, and who can work independently, troubleshoot, and work in a fast‑moving, multi‑tasking environment with numerous deadlines
• Detail‑oriented problem solver
• Experience meeting retail goals and other financial targets
• Demonstrated experience training employees
• Actively gets tasks done and is driven by a sense of urgency
• Organized with excellent time‑management skills to deliver maximum impact
• Strong interest in fashion as well as strong knowledge of industry trends

What We Offer

• 401K with company match
• Life Insurance
• Pet Insurance
• PTO
• Clothing Allowance
• Referral Program

Seniority level

Director

Employment type

Full‑time

Job function

Management

Industries

Retail Apparel and Fashion