Assistant Store Manager

Costellos Ace; Glen Burnie (MD); On-site; USD 25,000 - 34,000; Full time

Job summary

Costellos Ace in Glen Burnie, MD is seeking an Assistant Store Manager to support the Store Manager in daily store operations, elevate customer service, and drive sales to meet company goals. You will lead by example, manage inventory, staff scheduling, training, and promotions, and ensure store standards, cleanliness, and safety while fostering teamwork.

The position is full-time with an hourly wage of $18.00–$25.00, offering flexible travel and shifts that may include evenings, weekends, and

Qualifications

• Minimum 2 years in a retail environment with supervisory or management experience.
• Proven track record of achieving sales targets and leading a team.
• Experience with inventory control and store operations.

Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations.
• Ensure sales targets are met by implementing effective strategies and monitoring metrics.
• Provide exceptional customer service and address inquiries promptly.
• Support recruitment, training, and development of store staff.
• Maintain store standards, cleanliness, and adherence to policies.
• Collaborate on promotions and marketing initiatives.
• Monitor stock levels and coordinate with vendors for replenishment.
• Analyze sales data to identify trends and opportunities.
• Foster a positive, inclusive work environment and teamwork.
• Serve as acting point of contact in the Store Manager's absence.

Skills

Leadership

Customer service

Sales planning

Inventory management

Staff scheduling

Communication

Education

High school diploma or equivalent

Tools

Retail management software

Microsoft Office

Job description

Job Location: BHC MD Office - GLEN BURNIE, MD 21061

Salary Range: $18.00 - $25.00 Hourly

Travel Percentage: Flexible Travel

Job Category: Management

Job Purpose

The Assistant Store Manager at Costellos Ace plays a crucial role in supporting the Store Manager in the daily operations of the store. This position is responsible for ensuring excellent customer service, maintaining store standards, and driving sales to meet company goals. The Assistant Store Manager is expected to lead by example, fostering a positive work environment and motivating staff to achieve their best performance.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including inventory management, staff scheduling, and customer service.
• Ensure that the store meets its sales targets by implementing effective sales strategies and monitoring performance metrics.
• Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and professionally.
• Support the recruitment, training, and development of store staff to ensure a skilled and motivated team.
• Maintain store standards by ensuring cleanliness, organization, and adherence to company policies and procedures.
• Collaborate with the Store Manager to plan and execute promotional events and marketing initiatives.
• Monitor stock levels and coordinate with suppliers to ensure timely replenishment of inventory.
• Analyze sales data to identify trends and opportunities for growth, providing insights and recommendations to the Store Manager.
• Foster a positive and inclusive work environment, encouraging teamwork and collaboration among staff members.
• Act as a point of contact in the absence of the Store Manager, ensuring continuity in store operations.

Qualifications - Required Education

• High school diploma or equivalent; an associate degree in business or related field is preferred.

Required Experience

• Minimum of 2 years of experience in a retail environment, preferably in a supervisory or management role.
• Proven track record of achieving sales targets and managing a team effectively.
• Experience in inventory management and operational procedures within a retail setting.

Required Skills and Abilities

• Strong leadership skills with the ability to motivate and develop team members.
• Excellent customer service skills with a focus on enhancing the customer experience.
• Proficient in using retail management software and Microsoft Office Suite.
• Strong organizational and multitasking abilities to manage store operations efficiently.
• Effective communication skills, both verbal and written, to interact with staff and customers.
• Ability to analyze sales data and develop strategies to improve store performance.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.