Assistant Store Manager: Bel Air, MD

Costellos Ace; Bel Air (MD); On-site; USD 24,796 - 28,929; Full time

Job summary

Costellos Ace is seeking an experienced Assistant Store Manager for its Bel Air location. In this role, you will support the Store Manager in daily operations, ensuring excellent customer service, maintaining store standards, and driving sales to meet company goals.

The ideal candidate will have a high school diploma, a minimum of 2 years in retail management, and strong leadership skills. Flexibility in scheduling is essential for this position.

Qualifications

• Minimum of 2 years of experience in a retail environment, preferably in a supervisory or management role.
• Proven track record of achieving sales targets and managing a team effectively.
• Experience in inventory management and operational procedures within a retail setting.

Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations.
• Ensure store meets sales targets by implementing effective sales strategies.
• Provide exceptional customer service, addressing inquiries and resolving issues.
• Support the recruitment, training and development of store staff.
• Maintain store standards by ensuring cleanliness and organization.
• Collaborate with the Store Manager on promotional events and marketing.
• Monitor stock levels and coordinate with suppliers for inventory.
• Analyze sales data to identify trends and provide insights.
• Foster a positive work environment and encourage teamwork.
• Act as point of contact in the absence of the Store Manager.

Skills

Strong leadership skills

Excellent customer service skills

Proficient in retail management software

Organizational abilities

Effective communication skills

Data analysis skills

Flexibility to work various shifts

Education

High school diploma or equivalent

Associate degree in business or related field

Tools

Retail management software

Microsoft Office Suite

Job description

Job Details

Location: BHC Bel Air – Bel Air, MD 21014

Salary Range: $18.00 – $21.00 hourly

Travel Percentage: Flexible

Job Category: Management

Job Purpose

The Assistant Store Manager at Costellos Ace supports the Store Manager in daily store operations. The role ensures excellent customer service, maintains store standards, and drives sales to meet company goals. The Assistant Store Manager leads by example, fosters a positive work environment, and motivates staff to achieve their best performance.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including inventory management, staff scheduling, and customer service.
• Ensure that the store meets its sales targets by implementing effective sales strategies and monitoring performance metrics.
• Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and professionally.
• Support the recruitment, training, and development of store staff to ensure a skilled and motivated team.
• Maintain store standards by ensuring cleanliness, organization, and adherence to company policies and procedures.
• Collaborate with the Store Manager to plan and execute promotional events and marketing initiatives.
• Monitor stock levels and coordinate with suppliers to ensure timely replenishment of inventory.
• Analyze sales data to identify trends and opportunities for growth, providing insights and recommendations to the Store Manager.
• Foster a positive and inclusive work environment, encouraging teamwork and collaboration among staff members.
• Act as a point of contact in the absence of the Store Manager, ensuring continuity in store operations.

Qualifications

Required Education

• High school diploma or equivalent; an associate degree in business or related field is preferred.

Required Experience

• Minimum of 2 years of experience in a retail environment, preferably in a supervisory or management role.
• Proven track record of achieving sales targets and managing a team effectively.
• Experience in inventory management and operational procedures within a retail setting.

Required Skills and Abilities

• Strong leadership skills with the ability to motivate and develop team members.
• Excellent customer service skills with a focus on enhancing the customer experience.
• Proficient in using retail management software and Microsoft Office Suite.
• Strong organizational and multitasking abilities to manage store operations efficiently.
• Effective communication skills, both verbal and written, to interact with staff and customers.
• Ability to analyze sales data and develop strategies to improve store performance.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.