Assistant Store Manager

Goodwill Industries of Middle Georgia and the CSRA; Georgia; On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dedicated individual to assist in retail operations. This role involves supporting the Store Manager in managing daily store functions, ensuring compliance with safety protocols, and providing excellent customer service. Ideal candidates will have a strong sales and cashier background, alongside effective communication skills. Join a team that values work ethic and quality service while contributing to a meaningful mission of community support and job placement assistance. This position offers flexible shifts and the opportunity to make a difference in people's lives.

Qualifications

• Sales and cashier experience is essential for daily operations.
• Good verbal and written communication skills are necessary.

Responsibilities

• Assist the Store Manager in daily store operations and employee scheduling.
• Ensure compliance with safety and security procedures.
• Assist customers and handle complaints professionally.

Skills

Sales experience

Cashier experience

Accounting knowledge

Good communication skills

Initiative

Education

High School Diploma

College education preferred

Job description

Job Details Job Location: Walton Way Retail - Augusta, GA Position Type: Full Time Education Level: High School Salary Range: $15.00 - $15.00 Hourly Travel Percentage: Negligible Job Shift: Flexible, rotating shift Job Category: Retail

PURPOSE OF POSITION:

To assist the Store Manager in the operation of the store selling new and used merchandise.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Be an instructor in the subject of “work” to all who come to Goodwill for training or job placement assistance. In that, work ethic is more “caught than taught”, you will teach others by your own work ethic and passion for quality.
• Assist the Store Manager in scheduling employees and supervising store personnel, ensuring compliance with agency policies and procedures regarding store operations.
• Assist the Store Manager in instructing/enforcing store safety and security procedures.
• Assist store personnel in selling merchandise and engage in personal sales.
• Receive and check incoming inventory, returns, stock transfers, and donations. Place stock in the proper area of the store and on selling fixtures.
• Ensure sales employees use correct sales procedures and methods.
• Assist the Store Manager in performing daily administrative and clerical functions of store operations, cash transactions, daily bank deposits, and ordering supplies.
• Help maintain store records, review and analyze sales receipts, and determine the efficiency of store operations.
• Assist in the proper training of store personnel per established guidelines, policies, and procedures.
• Assist customers and handle any customer complaints.

SKILLS, KNOWLEDGE, AND ABILITIES:

• Sales and cashier experience with sufficient knowledge of accounting and bookkeeping procedures to handle daily store operations, paperwork, and accountability.
• Demonstrate initiative and willingness to work.
• Good verbal and written communication skills essential for communicating with subordinates and store customers.

EDUCATION:

College education preferred; experience may be substituted for education.

EXPERIENCE:

Some retail sales management experience and several years of customer service experience.

INTERPERSONAL RELATIONSHIPS:

Assist, instruct, and advise store personnel in a professional manner. Inform the Store Manager of significant events. Be responsive to both deadlines and requests from management.

WORKING CONDITIONS:

Work in a retail store selling new and used merchandise. Must be available to work days, evenings, and weekends as scheduled.

PHYSICAL DEMANDS:

Must be able to lift 50 lbs. Long periods of standing (average of 8 hours per shift) are required. Repetitive bending and stooping.