Assistant Store Manager

Dollarama; Fairview (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension plan

Tailor-made training program

Career development opportunities

Job summary

Dollarama is looking for an Assistant Store Manager in Fairview, California. You will support the Store Manager in overseeing retail operations, ensuring customer satisfaction, and achieving sales goals. This role includes assisting with staff management, merchandising, customer service, and cash management.

We're seeking candidates with two years of retail experience, particularly in a supervisory role. Join our diverse team, offering competitive compensation, benefits, and career development opportunities.

Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).

Responsibilities

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking shipments.
• Provide exceptional customer service and resolve issues.

Skills

Leadership

Communication

Decision-Making

Multitasking

Customer Service

Job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor‑made training and integration program.
• Career development opportunities within the company.
• Applicable to full‑time employees only. Full‑time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.