Assistant Store Manager

SmartStop Self Storage; Billings (MT); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid Time Off

Life Insurance

Discounts

Job summary

SmartStop Self Storage – Billings, MT is seeking an Assistant Store Manager (Store #1251) to oversee daily operations with no night shifts. You will lease storage and parking spaces, supervise staff, assist with maintenance, and maintain strong tenant relationships.

Starting at $18.00/hour plus bonus, with a comprehensive benefits package and a Monday–Saturday workweek. The role emphasizes excellent customer service, organized operations, and reliable transportation for site needs.

Qualifications

• Experience leasing storage and parking.
• Ability to handle monetary transactions and banking activities.
• Reliable transportation and valid Driver’s License.

Responsibilities

• Prepare rental agreements.
• Handle monetary transactions and banking activities.
• Clean vacated units and general property cleaning.
• Promote and sell self‑storage solutions to potential customers.
• Perform light maintenance.
• Maintain a working knowledge of all products and services.
• Must have reliable transportation, a valid Driver’s License, and current auto insurance.
• Position requires a background check.
• Other duties as assigned by the Company.

Skills

Customer service

Team leadership

Sales

Organizational skills

Job description

Assistant Store Manager (Store #1251, Billings, Montana)

Job Summary - NO NIGHTS!

The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Fri 9:30 AM to 6:00 PM; Sat 9:00 AM - 4:00 PM; Sun 10:00 AM - 2:00 PM.

Starting at $18.00/hour + Bonus.

What You’ll Do

• Prepare rental agreements.
• Handle monetary transactions and banking activities.
• Clean vacated units and general property cleaning.
• Promote and sell self‑storage solutions to potential customers.
• Perform light maintenance.
• Maintain a working knowledge of all products and services.
• Must have reliable transportation, a valid Driver’s License, and current auto insurance.
• Position requires a background check.
• Other duties as assigned by the Company.

Who We’re Looking For

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience.
• Ability to work independently and as a team.
• Adapts to and embraces change.
• Excellent attitude.

Why You’ll Love Working Here

• Monthly Bonus Incentive Plan.
• Health insurance, including medical, dental, and vision.
• No evening hours.
• Paid Time Off.
• 401(k) matching.
• Life Insurance and Disability Insurance.
• Employee assistance program.
• Discounts: Health & Fitness Partnerships, Legal, Entertainment, Computers & Electronics.

Diversity & Inclusion

SmartStop Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.