Assistant Store Manager

US Foods; Bend (OR); On-site; USD 43,000 - 59,000; Full time

Job summary

US Foods in Bend, Oregon is seeking an Assistant Store Manager to lead front-end operations, enhance customer service, and drive store profitability.

The role emphasizes staff training, loss prevention, scheduling, and collaboration with the Store Manager to execute the annual operating plan.

Qualifications

• Experience supervising front-end operations and staff.
• Strong customer service and leadership capabilities.
• Familiarity with loss prevention and inventory processes.

Responsibilities

• Supervise and coach front-end employees for efficient, friendly service at registers and throughout the store.
• Partner with Store Manager and HR on disciplinary steps when needed.
• Ensure compliance with personnel policies and store SOPs and safety standards.
• Assist in budgeting and the Annual Operating Plan, focusing on sales and shrinkage control.
• Participate in annual inventory and train staff on required programs.
• Interview, hire, orient, and train assigned staff groups.
• Provide day-to-day direction: schedules, store goals, and shrinkage targets.

Skills

Leadership

Customer service

Retail operations

Scheduling

Job description

Join Our Community of Food People! We help YOU make it! The starting rate is $24.580 per hour. Schedule: Full-time with open availability including weekends. We are looking for an Assistant Store Manager who relishes the chance to push their potential, grow, and reap the rewards of joining the CHEF’STORE® family.

Main Ingredients of the Job

The CHEF’STORE® Assistant Store Manager contributes to the overall financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals. helps maintain an atmosphere of superior customer service, promoting the US FOODS® strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US FOODS® Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter.

• Assistant Store Manager Manages the operations of the front-end operations to ensure all purchases are accurately recorded and that all front-end employees are well trained in shrink control and customer service.
• Works closely with the Store Manager to execute the Annual Operating Plan and associated programs to deliver the desired sales and profit results. Recruits, trains and develops front-end employees and other employees as assigned.
• The Assistant Store Manager ensures store adherence to all loss prevention procedures and performs Manager-on-duty functions, as well as any other duties or tasks required.

Essential Duties And Responsibilities

Assistant Store Manager CHEF’STORE® are as follows:

• Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
• Consult with the Store Manager and HR on the next steps leading to progressive discipline and termination, when needed.
• Ensure compliance of personnel policies and procedures.
• Understand the mechanics of the Annual Operating Plan (AOP) and how the operations translate into the monthly Profit and Loss (P&L).
• Assist in the Annual Operating Plan (AOP) budgeting process. Responsible for the achievement of budgeted sales and profits and, managing shrinkage with a heavy emphasis on front-end process.
• Participate in the annual inventory process including preparation and execution of inventory guidelines.
• Responsible for training front-end employees and other employees on required programs.
• Assist the Store Manager in ensuring that all staff comply with the company's policies, procedures, and store SOPs; ensure that the facility is well maintained and is a safe environment for staff and customers.
• Responsible for interviewing, hiring, orienting, and training assigned employee group(s).
• Provide floor employees with day-to-day direction to include schedules, outlining of store goals and sales and shrinkage targets, and the subsequent results and achievement of goals while performing the Manager-on-duty functions.
• Plan in-store demonstrations including preparation and set-up of the demo cart/display, distribution of samples of product as per the merchandising program, and ensure that demonstrations utilize strong suggestive selling techniques.