Assistant Store Leader - Shoes & Customer Experience

Famous Footwear; Rockford (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

30% Associate Discount

Education assistance up to $7500/year

Relaxed dress code

Dayforce Wallet pay

Store transferability across locations

Employee assistance programs

Total Rewards program details

Job summary

Famous Footwear in Rockford, IL seeks an energetic Assistant Store Manager to lead the team in the manager's absence and to deliver an exceptional customer experience. You’ll motivate staff, supervise daily operations, and ensure store standards across pricing, inventory, and presentation.

You will coach associates, recruit and train talent, and foster a culture of inclusion while driving sales and growth. Join a well-known retailer committed to developing people and delivering the Famous

Qualifications

• Has a High School Diploma/GED.
• Has at least 1 year of sales experience (retail sales preferred).
• Demonstrates experience in interviewing, hiring, and training people.
• Exhibits an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
• Displays ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks.
• Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
• Demonstrates strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
• Has advanced working knowledge of general retail practices and procedures.
• Can work a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Responsibilities

• Inspire the Customer Connection and foster a culture of caring focused on customer relationships and sales growth.
• Champion Talent Discovery by sourcing and hiring individuals passionate about customer experiences.
• Ace Retail Operations & Support Staffing Levels with pricing, shipping, inventory and store standards.
• Leverage Insights to Deliver Results and drive sales performance with the Store Manager.
• Be a Culture Builder by promoting diversity, inclusion and a positive store environment.
• Be our Store Manager’s Right Hand and develop internal talent through training and coaching.

Skills

People leadership

Sales experience

Coaching & training

Interviews & hiring

Retail knowledge

Problem solving

Education

High School Diploma/GED

Tools

POS systems

Basic computer skills

Job description

Famous Footwear in Rockford, IL seeks an energetic Assistant Store Manager to lead the team in the manager's absence and to deliver an exceptional customer experience. You’ll motivate staff, supervise daily operations, and ensure store standards across pricing, inventory, and presentation.

You will coach associates, recruit and train talent, and foster a culture of inclusion while driving sales and growth. Join a well-known retailer committed to developing people and delivering the Famous