Assistant Store Leader - Elevate Guest Experiences

Build-A-Bear Workshop; North Charleston (SC); On-site; USD 40,000 - 56,000; Full time

Job summary

Build-A-Bear Workshop in North Charleston, SC seeks an Assistant Manager to support daily store operations and lead a Guest-focused team. You will supervise associates, drive sales, manage visual merchandising, and ensure store readiness, including cleanliness, product presentation, and inventory processes.

The role requires supervisory experience in retail or hospitality, strong communication, and a commitment to the Guest-centric culture of Build-A-Bear.

Qualifications

• Experience in retail or customer-facing environments.
• Leadership capabilities including team coaching and delegation.
• Operational skills such as cash handling and basic reporting.
• Strong communication and interpersonal skills for Guests, team members, and management.

Responsibilities

• Support daily store operations and lead a Guest-focused team.
• Coach and schedule team members to ensure operational excellence.
• Handle cash management and basic reporting.
• Collaborate with Store Manager to execute promotions and uphold policies.
• Foster a positive, inclusive work environment and excellent Guest experiences.

Skills

Customer service

Sales support

Guest relationships

Leadership

Team coaching

Communication

Interpersonal skills

Time management

Organizational skills

Cash handling

Education

High school diploma or equivalent

Job description

Build-A-Bear Workshop in North Charleston, SC seeks an Assistant Manager to support daily store operations and lead a Guest-focused team. You will supervise associates, drive sales, manage visual merchandising, and ensure store readiness, including cleanliness, product presentation, and inventory processes.

The role requires supervisory experience in retail or hospitality, strong communication, and a commitment to the Guest-centric culture of Build-A-Bear.