Assistant Store Leader: Drive Service, Growth & Team

Tapestry, Inc.; Virginia; Hybrid; USD 26,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York seeks an Assistant Store Leader in McLean, VA to partner with the Store Leader to maximize sales, deliver exceptional service, and uphold brand standards on the sales floor and across channels.

You will coach a diverse team, analyze performance data, and manage daily operations, including scheduling, inventory, and live stream shopping sessions, to create a welcoming environment where associates thrive.

Qualifications

• 2+ years of retail management experience (fashion/lifestyle or comparable environment).
• Strong leadership communication, and organizational skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
• Ability to analyze selling reports, identify trends, and react quickly.
• Strong English language proficiency.

Responsibilities

• Model Kate Spade service behaviors and selling standards; lead a high-energy, client-focused environment.
• Drive omni-channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
• Empower the team to personalize experiences and resolve customer issues effectively.
• Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
• Own store sales plans and forecasts; create action plans to address business opportunities.
• Champion Kate Spade’s aesthetic and philosophy; maintain brand and operating standards.
• Oversee opening/closing procedures, cash handling, and facility security.
• Manage schedules and payroll budgets; adjust staffing to business needs.
• Support inventory management, cycle counts, and shipment accuracy.
• Manage live stream shopping sessions and leverage social media trends to drive engagement.

Skills

Leadership

Communication

organizational skills

English proficiency

Data analysis

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Retail systems

Job description

Kate Spade New York seeks an Assistant Store Leader in McLean, VA to partner with the Store Leader to maximize sales, deliver exceptional service, and uphold brand standards on the sales floor and across channels.

You will coach a diverse team, analyze performance data, and manage daily operations, including scheduling, inventory, and live stream shopping sessions, to create a welcoming environment where associates thrive.