Assistant Store Leader — Develop Teams & Drive Results

Kroger; Cape Girardeau (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Counseling and financial tools with Ay

Employee discounts

Tuition reimbursement

Career development programs

Job summary

Kroger is seeking a store operations professional to lead day-to-day activities, coach associates, and drive the Full, Fresh and Friendly strategy across multiple departments in Missouri. The role emphasizes customer experience, merchandising execution, and cost control in a fast-paced retail environment.

You will partner with store leadership to optimize staffing, training, and store conditions while upholding Kroger's values of respect, honesty, integrity, diversity, inclusion, and safety.

Qualifications

• Previous experience in retail sales management preferred.
• Strong customer service skills with the ability to resolve customer issues effectively.
• Excellent interpersonal and communication skills to interact with customers and team members.
• Ability to supervise and motivate a team to achieve sales goals.

Responsibilities

• Assist store leader and team members in the achievement of a favorable customer shopping experience through great store conditions and customer service.
• Assist in leading teams in the planning, implementation, and execution of merchandising and operating initiatives.
• Work with team members to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans.
• Drive sales working with team members to maximize sales and profits, reduce shrink and improve each department's contribution.
• Assist the store leader in the regular store-level financial performance discussions to include achieving budgets and other targeted goals with store team members.
• Analyze and respond to the competitive landscape within the area.
• Utilize team to ensure store departments are achieving sales and profit goals and ensure implementation, and execution of division merchandising plans.
• Serve as liaison providing feedback to Store Leader, Area Leader, and Director of Operations on the effectiveness of Division merchandising and operational plans and programs.
• Assist the store leader in staffing, reducing turnover, increasing retention and store operations.
• Provide timely feedback to team members on individual and department performance.
• Assist with the management of labor and supply costs daily to meet customer service and financial targets.
• Physical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 50 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wrists

Skills

Retail management

Customer service

Team leadership

Merchandising

Tools

Cash handling

Inventory management

Job description

Kroger is seeking a store operations professional to lead day-to-day activities, coach associates, and drive the Full, Fresh and Friendly strategy across multiple departments in Missouri. The role emphasizes customer experience, merchandising execution, and cost control in a fast-paced retail environment.

You will partner with store leadership to optimize staffing, training, and store conditions while upholding Kroger's values of respect, honesty, integrity, diversity, inclusion, and safety.