Assistant Store Leader

Kroger in; Fort Wayne (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Leader where you will play a vital role in ensuring exceptional customer experiences and store operations. This position offers a unique opportunity to grow within a supportive environment that values your contributions. You will assist in managing store performance, leading teams, and developing action plans to enhance customer service and operational efficiency. With a commitment to employee well-being, the company provides comprehensive benefits, flexible scheduling, and numerous growth opportunities. If you are passionate about retail and eager to make a difference, this position is perfect for you!

Benefits

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Tuition reimbursement

Associate discounts

Qualifications

• 1 year of experience in retail management or equivalent.
• Strong customer service and leadership skills required.

Responsibilities

• Assist in achieving a favorable customer shopping experience.
• Manage store operations in the absence of the store manager.
• Drive sales and improve department contributions.

Skills

Retail management experience

Customer service

Staff supervisory experience

Financial performance analysis

Education

High school diploma/GED

Job description

Assistant Store Leader (Finance)

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Minimum Requirements:

• High school diploma/GED
• 1 year of experience as department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval

Desired Qualifications:

• Retail management experience & knowledge of all aspects of store operations
• Staff supervisory experience

Responsibilities:

• Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation.
• Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives.
• Assist store manager with developing action plans/communications to associates on Associate Insight survey results.
• Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation.
• Role model/demand a highest level of customer service & solve associate/customer issues/concerns.
• Manage total store operations in store manager's absence.
• Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink).
• Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution.
• Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety).
• Analyze/ respond to competitive landscape within district/division.
• Demonstrate inclusionary leadership; expect inclusive behavior from associates.
• Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans.
• Promote/support strong relationships with local community organizations in store's surrounding area.
• Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement.
• Communicate necessary information to associates to help them effectively carry out duties.
• Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs.
• Assist store manager in staffing, reducing turnover & increasing retention.
• Provide timely individual/department performance feedback to department heads & associates.
• Assist with labor management & supply costs on a daily basis to meet customer service/financial targets.
• Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.