Assistant Store Leader

Carhartt, Inc.; Detroit (MI); On-site; USD 33,000 - 43,000; Full time

Job summary

Carhartt, Inc. is seeking an on-site Retail Manager to elevate consumer experiences, lead a store team, and ensure operational excellence in a busy Detroit-area location.

You will partner with the Store Leader to tell the Carhartt story at the retail level, blend merchandising with guest service, and drive profitability while maintaining a safe, engaging environment for customers and associates alike.

Qualifications

• Bachelor's or equivalent work experience in lieu of degree.
• 3 years of supervisory experience in a retail environment preferred.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Responsibilities

• Deliver exceptional consumer experiences that are engaging, efficient, and personalized.
• Support Store Leader with visual merchandising and brand storytelling.
• Foster a positive, collaborative team environment.
• Develop, train and coach associates using performance tools.
• Oversee store controls and operating standards to support profitability and safety.
• Communicate operations data and local market insights to leadership.
• Support revenue-building strategies and monitor performance metrics.
• Coordinate external partnerships and community events.
• Assist with recruiting and onboarding of store staff.
• Invest in personal development and growth.

Skills

Supervisory experience

Sales

Customer service

Merchandising

Inventory control

Loss prevention

Staffing

Coaching & training

Communication

Organization

Education

Bachelor's degree or equivalent

Tools

POS Systems

Microsoft Office

Job description

Position Details

Position Location: Retail Location

Department: D2C

Reports To: Store Leader
Job Classification: On-site
FLSA Status: Non-Exempt

Pay Range: $24.30-$31.00 based on experience

Associate Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.
• Support the Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Drive Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
• Develop, train, coach and provide feedback to all associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
• Assist the Store Leader with leading timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment.
• Communicate with Store Leader regarding operations data; including product information (mix, trends, needs) local competition, local wages, events, etc.
• Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.
• Assist the Store Leader with external partnerships and event promotions for the benefit of the store.
• Support execution of community engagement events.
• Engage with local community and support the Store Leader with bringing forth ideas to continue to grow brand awareness.
• Assist the Store Leader with recruiting, hiring, and on-boarding of all store positions.
• Ownership of individual development and professional growth.

Required Education

• Bachelor's or equivalent work experience in lieu of degree.

Required Skills & Experience

• 3 years of supervisory experience in a retail environment preferred.
• Sales, customer service, merchandising, inventory control, and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 5%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.