Store Leader

Carhartt, Inc.; Detroit (MI); On-site; USD 76,000 - 90,000; Full time

Job summary

Carhartt, Inc. is seeking an experienced retail leader for an on-site store management role in Detroit. You will drive exceptional consumer experiences, oversee merchandising, and lead a strong team to deliver the brand’s retail promises.

The position requires 4+ years of management in retail, strong budgeting and analytics, and a proven ability to recruit, train, and develop staff while ensuring store profitability. National travel up to 20% may be required.

Qualifications

• 4+ years of retail management experience required.
• Experience in sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Staffing, coaching, training and development experience.
• Excellent organization, prioritization and communication skills.

Responsibilities

• Cultivate an environment focused on delivering exceptional consumer experiences.
• Translate Carhartt story at retail store level through consumer experience programs and Visual Merchandising.
• Lead Associate Engagement and foster a positive team environment.
• Develop, train and coach leaders and associates for growth.
• Analyze local market trends and data relevant to operations and product needs.
• Develop and execute revenue-building strategies to meet/exceed sales goals.

Skills

Retail management

Sales

Customer service

Merchandising

Inventory control

Budgeting

Staffing & coaching

Communication

Teamwork

PC Skills

Education

Bachelor's degree or equivalent

Tools

POS Systems

Microsoft Office

Job description

Position Details

Position Location:

Department: D2C

Reports To: District Leader
Job Classification: On-site
FLSA Status: Exempt

Salary: $75,700-$90,000 depending on experience

Associate Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.
• Responsible for translating the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
• Develop, train, coach and provide feedback to all leaders and associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
• Analyze local market trends ensure all data relevant to operations is analyzed; including product information (mix, trends, needs) local competition, local wages, events, etc.
• Analyze, develop and execute revenue building strategies to achieve and exceed, store sales goals, performance metrics and consumer expectations and adjust as needed.
• Collaborate with key internal partners to lead timely and effective execution of store controls and operating standards (including policy and procedure administration) while assuming responsibility for the stores profitability and the team's safety.
• Develop and foster external partnerships for the benefit of the store.
• Engage with local community and encourage associates to bring forth ideas to continue to grow brand awareness through events and volunteer opportunities.
• Develop and implement proactive recruitment strategies to ensure proper year-round staffing levels.
• Ensure continuous use of talent identification processes to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Ownership of individual development and professional growth.

Required Education

• Bachelor's or equivalent work experience in lieu of degree.

Required Skills & Experience

• 4+ years of retail management experience required - store manager experience preferred.
• Sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 20%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.

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