Assistant Store Leader

Carhartt; Spokane (WA); On-site; USD 39,000 - 50,000; Full time

Job summary

Carhartt, Inc. is seeking a Retail Store Supervisor to lead customer experience and daily store operations in a Spokane, WA location. This on-site role reports to the Store Leader and requires strong people management and merchandising skills.

You will coach associates, ensure visual standards, assist with recruiting, and help drive store profitability while maintaining a safe, compliant environment. Travel is minimal.

Qualifications

• Bachelor's or equivalent work experience in lieu of degree.
• Minimum 3 years of supervisory retail experience.
• Experience in sales, customer service, merchandising, and inventory control.
• Strong communication and team collaboration skills.

Responsibilities

• Deliver exceptional consumer experiences at the retail store level.
• Support Store Leader with visual merchandising and standards.
• Foster a positive, collaborative team environment.
• Develop, train and coach associates using performance tools.
• Assist with store controls, policy adherence and safety.
• Communicate operations data including product trends and local competition.
• Support revenue-building strategies and monitor store metrics.
• Assist with external partnerships and events to grow brand awareness.
• Engage with community and recruit/hire/store onboarding.
• Own personal development and professional growth.

Skills

Supervisory experience

Sales experience

Customer service

Merchandising

Inventory control

Loss prevention

Staffing and training

Communication skills

Team collaboration

POS systems proficiency

Education

Bachelor's degree or equivalent

Tools

POS Systems

Microsoft Office

Job description

Position Details

Position Location: Retail Location

Department: D2C

Reports To: Store Leader
Job Classification: On-site
FLSA Status: Non-Exempt

Pay Range: $28.60-$36.45 per hour based on experience

Associate Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.
• Support the Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Drive Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
• Develop, train, coach and provide feedback to all associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
• Assist the Store Leader with leading timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment.
• Communicate with Store Leader regarding operations data; including product information (mix, trends, needs) local competition, local wages, events, etc.
• Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.
• Assist the Store Leader with external partnerships and event promotions for the benefit of the store.
• Support execution of community engagement events.
• Engage with local community and support the Store Leader with bringing forth ideas to continue to grow brand awareness.
• Assist the Store Leader with recruiting, hiring, and on-boarding of all store positions.
• Ownership of individual development and professional growth.

Required Education

• Bachelor's or equivalent work experience in lieu of degree.

Required Skills & Experience

• 3 years of supervisory experience in a retail environment preferred.
• Sales, customer service, merchandising, inventory control, and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 5%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.

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